FAQ

✿ Where do you ship from?

- I ship from Czechia (EU)!

✿ Do you ship to "___"?

- Yes, I ship worldwide to any country as long as CZpost doesn't restrict certain countries. A list of restricted countries can be found here (as the site is in czech language, please use google translator/plug-in).


✿ Will my package be tracked?

- All order are tracked by default but they are not insured, if you want to add insurance to your package please email me after you place an order to calculate the additional costs.

✿ My order is lost, what do I do?

- Please contact your local post office first and turn to me if any additional info/action is needed from me. I understand how frustrating the situation is. However, as a small artist, I'm unable to refund nor replace your order. I cannot take responsibility for nor control what happens once the package leaves my hands.


If you have any additional questions or inquiries please contact me via email or DMs, thank you ❤